Time is Money in Electronics Service and Refurbish Industry
Many organizations still treat parts movement as a snapshot, static
event. The reality is that managing service parts is a very dynamic,
continually changing process. Many inventory control and even planning
systems count parts only at static points in the cycles, and neglect
that the key to managing service parts is the inventory in motion.
Companies are increasingly looking to their service businesses for greater profits, improved customer satisfaction, and competitive advantage -- and for good reason. According to Aberdeen Group, aftermarket spare parts and services account for 8 percent of the annual gross domestic product in the United States, with U.S. consumers and businesses spending more than $700 billion annually on spare parts and services for previously purchased assets such as automobiles, aircraft, and industrial machinery.
However, without a real-time management and reporting software solution, how can you effectively and efficiently manage your service and repair operation?