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About Service Center Operation


Time is Money in Electronics Service and Refurbish Industry

Many organizations still treat parts movement as a snapshot, static event. The reality is that managing service parts is a very dynamic, continually changing process. Many inventory control and even planning systems count parts only at static points in the cycles, and neglect that the key to managing service parts is the inventory in motion.

Companies are increasingly looking to their service businesses for greater profits, improved customer satisfaction, and competitive advantage -- and for good reason. According to Aberdeen Group, aftermarket spare parts and services account for 8 percent of the annual gross domestic product in the United States, with U.S. consumers and businesses spending more than $700 billion annually on spare parts and services for previously purchased assets such as automobiles, aircraft, and industrial machinery.
However, without a real-time management and reporting software solution, how can you effectively and efficiently manage your service and repair operation? 

Web-Based Software Solution for Electronics Refurbisher and Service Centers
CycleLution Service Center and Refurbisher Software Solution consists of following five Major modules
  • Return Merchandise Authorization Management
  • Service Parts Ordering and Inventory Management
  • Turn Around Time Management
  • Warranty Validation and Verification Management
  • Product Logistics Management  

With over 8 years of experience in developing Service Center Management Software, we understand every aspect of service and repair operation. Our software has been implemented in several repair service centers that provides services to companies such as ViewSonic, Vizio, HP, Princeton, etc. Our software can help your service center
  • Improve repair efficiency
  • Forecast parts needed for addition part ordering
  • Manage Turn Around Time to increase customer satisfaction
  • Manage RMA for your clients
  • Manage "touch"  time on unit repair for cost control
  • Manage work efficiency per technician
  • Manage inventory with Serial Numbers

Refurbisher Service Center Software for Refurbisher Service Center  service part logistics management software